Legal complaint about a review

Use this form if this review says something untrue that harms your reputation, or your business’s. For other problems (for example a name shown, or the writer didn’t live there), use “Report this review” instead.

Flat 26, 14 Wiltshire Row, Hackney, London, N1 5DH · review published 9 November 2026Good tidy flat in a quiet area, 20 minutes to the metro

I've been renting this flat since January 2026 and I'm still living here. The flat is on the third floor: one bedroom and a living room combined with a kitchen. It's not small, but not huge either, just right for one person. For the price, it's a good flat. The main plus is the silence. The street is residential and quiet, and the windows face an inner courtyard. You can't see the canal from the windows, but there's no noise from the street at all. It's a 20-minute walk to Old Street station. There's no mould or dampness. The heating is communal, and you can't regulate it in the flat. But there's no separate heating bill, so the utility bills stay low in winter. The flat is managed by an agency, and they sort out any issues. When I needed a new mattress, the landlord allowed me to replace it. The agency replaced the building key fob. They also let me throw away old chairs, and I'll buy new ones when I move out. Here's how much it costs to live here (I'm living alone, prices as of 2026): - rent: around £2,150 per month; - council tax with a 25% discount for one occupant is around £1,374 per year, or about £114 per month; - electricity: no gas in the flat. The fixed tariff comes out to £31-44 per month, the supplier estimates consumption at around £410 per year; - water: £24 per month; - internet: £23-28 per month. That's around £200 per month on top of the rent. The flat isn't flashy, but it's quiet, warm, and everything works. I like it)

We follow the Defamation (Operators of Websites) Regulations 2013: within 48 hours (not counting weekends and bank holidays) we send your complaint to the person who wrote the review and tell you we have done so. They have until midnight at the end of the 5th day to answer. If they don’t answer, or agree to remove it, we remove the review. If they stand by it, we tell you, and give you their name and address only if they agree or a court orders it. More

May we give your name and email to the person who wrote the review?